Privacy Policy
This policy explains the type of information CogniHaul may process when people use our website, contact us, request access or use our software products.
Information we may collect
- Contact details such as name, email and company information
- Account and subscription information
- Operational records entered into CogniHaul products
- Support messages and technical diagnostics
How information may be used
- To provide access to our products and support
- To manage trials, subscriptions and customer communication
- To improve security, reliability and product performance
- To maintain evidence records required by customer workflows
Data sharing and security
We do not sell customer operational data. Where third-party services are used, they are used for hosting, authentication, payments, email, analytics, support or product delivery. Access is intended to be role-based and company-scoped.
Your rights
Users may contact us about access, correction or deletion requests where applicable. Some operational records may be retained where customers need evidence, audit or legal record keeping.
For formal legal, tax, insurance or regulatory decisions, customers should use qualified professional advice. CogniHaul supports operational evidence and decision workflows; it does not replace legal responsibility.